I found an interesting tweet from journalist Simon Crisp yesterday reminding me that it is 10 years ago, more or less, that the dotcom world collapsed.

The Wired magazine link to what happened to some of the movers and shakers of the dotcom boom and bust makes interesting reading.

I remember it well.  The craziness of unproven brands that burnt piles of cash such as Boo.com raking in plaudits and investment – A new paradigm no less.

Boo.com was run by two Swedish entrepreneurs – one a model with little business experience, but somehow they were whizz kids, without question.  There were some questions when it went belly-up.

Anyway, I was working for a sales and marketing agency called Congress.  My account was web tracking software called Visual Insights.

It was exciting times.  We had a £800,000 budget to market a real technology of substance – not a dotcom – in Europe for a Chicago based company.

I got to travel over there, I saw Congress add a new member of staff every week or so – and the future looked rosy although I cannot really stand Surrey.

I also remember that our business model, as good as it was, could not survive a tech stock market crash, investors pulling out 2nd and 3rd round funding from customers and a raft of US clients no longer worried about creating revenue streams in Europe; they were more worried about surviving.

I was made redundant with most of the marketing department.  Congress barely lasted six more months after that.

Yet, we were dealing with real, not scatter brain, concepts and technology – the whole hill of cards came tumbling down all the same for all of us.

It is partly, maybe nearly wholly, why I was never convinced about a new paradigm about housing.  We shall find out shortly.

I guess I can say I was part of history albeit not a major war or historical landmark, but history is made up of more than just battles.

I did learn a lot and it was from that point on that I decided to specialise in PR and not be a general marcoms professional – at least I think – besides having some interesting experiences and some good people to work with – I came out of it with something good.

Postscript

Did I ever tell you about clubbing in Basingstoke with Congress marketing mates?  I am glad I didn’t and its not own my Facebook page either.

Wow!: a cross between techie, photo-journalist and Sgt Bilko (in the nicest possible way of course – he is one of my TV heroes) Christian Payne, AKA Documentally, gave us an insight into how to get the most out of Twitter.

I thought it might be a run through and at a level for beginners (although Phil Birchenall had of The White Room had tried to describe how amazing Christian is in conveying the power of social media).  It did turn out to be a tremendously interesting hour.

Alright onto business: What did I learn?  Where do I begin?  Let’s see.

Christian is a one man media kit: he carries around a range of items to record photos / video / audio and this content is transmitted with almost immediate unhindered effect to Twitter.  From there an interview, for example, will be re-tweeted from his lists and followers.  The viral effect sounded tremendous, if not a little frightening in its potential.

Christian said that 75% of his activity was through Twitter, which he said was the most powerful and cherished tool he has because:

• Of the feedback loop as alluded to above
• Easy to access (no barriers like Facebook)
• The potential for conversation

If you add the fact that Twitter is growing at 1382% a year (and these figures he quoted are 3 months old) then the potential gets more exciting; Facebook by comparison, if I have remembered properly has 182% growth.

Christian gave the following advice on using Twitter:

• Lists are most important than followers because they help identify your interests and put like minds in contact – so check out your followers’ lists
• Nurture your followers
• Christian was very enthusiastic about using the iPhone, particularly Audioboo, to further how you harness Twitter.  His interviews are conducted through the phone although he puts a prop on it to make it look like a microphone.

And communication technologies to look out for in the future?

• Augmented reality
• Changes in search – but he didn’t expand on this point
• Google deep-tagging for video and audio tagging – if you produce content you will be able to see who has infringed on copyright.

If my piece seems a bit confused, perhaps piecemeal, well the hour was a whirlwind. I think you can only get an insight into how Christian uses social media – it takes a little longer to take it all in.

If I could spend a day with Christian I think I would grow in my understanding of social media techniques at the rate comparable to what I could learn in a month of being self-taught.

Thanks to DMEX and North West Vision and Media for organising.

If the branding and page tool bar has gone on this page please let me know, it could just be my browser.

I had to do this, if only to use the image.

(Unfortunately I do not have the skills to airbrush myself – never mind).

The election will be almost upon us and as sure as summer used to herald the thwack of willow on hippy or crusty, the election will have that most weary of images: senior politicians pointing up at unconvincing posters, surrounded by photographers clicking away as though the public could not wait to read about it next day in the papers.

There are exceptions.  Saatchi and Saatchi’s Labour Isn’t Working had a touch of genius and was devastatingly effective.

But even I hoped this specimen might have dampened enthusiasm for the thrusting billboard campaign, I am disappointed:

I prefer:

Back to the serious point after these cheap jibes.  The conversations online are affecting the effectiveness of the traditional billboard.  This can be seen no more clearly than with my www.davidcameron.com

Within the time it takes to make a spoof, a campaign in “the real world” can be derided and scuppered, indeed work against the party in question.

Suddenly communications are more integrated and multi-channel than some imagined.

I expect when a political commentator asks will the election be fought online the answer from the “expert” should be it will be fought everywhere, and especially online.

Microsoft managing director Steve Ballmer has argued that traditional media is doomed.

Speaking from the Cannes Lions International Advertising Festival, he said that advertising revenues for traditional media will not bounce back with a recovery.  Indeed he called this a “reset” and not a recovery, as this implies that things return to as they were.

The only question is how long print has got according to his arguments: as little as 10 years.  He argued that within this period all content will be consumed digitally.

Ballmer was unable to say how traditional media could cope in maintaining its current advertising revenue nor could he actually give a model of how digital could make substantial profits, bar a reference to Google.

It is a big statement, especially as his predecessor Bill Gates’ record with the Internet hardly matches up to his record with software.  And Ballmer gave no idea of how things might actually work in future, it all seems a little “attention grabbing” and “we have heard this all before.”

Where is the insight from the managing director of Microsoft?

There is no doubt that newspapers and magazines are facing challenging times and that some will not survive, but some of this must surely be down to the recession.

I believe Ballmer is in part right: print media is going to have to think long and hard, as is digital.  But the thing about predictions is they are often wrong, especially if you make them as absolutes.  Thankfully I am not in the prediction game.

Yes, print media is facing unprecedented challenges and will need to adapt – it might be much reduced in size within a few years.  Yes, some print and digital will disappear as the environment changes but I would be surprised if newspapers are not with us at all in 10 years.

As one of the comments left (and this is one of the polite ones) from MediaFace says: “I’m prepared to place a hefty wager with Mr Balmer that I will still be buying newspapers on a Sunday.  Along with a good few million others.”

It never fails to surprise when a big concern like Habitat makes a mess of their social media.

Well maybe a story like this probably was bound to happen at some point soon – somehow some big corporates don’t have a feel for it -  but I am still shocked at how blatantly deceptive and poorly thought out this was.

Habitat are facing the ire of many Twitter folk at the moment after using hash tags inappropriately to drive traffic to a sales offer.  The fact that some hash tags were about the recent events in Iran did not help.

The thing about social media is that is gives the small guy a voice.  And many users see themselves as social media Robin Hoods: you cannot throw your corporate weight around or throw a big budget to get a result – you play by the same rules as everyone else.

Really, social media follows many of the same etiquette as face to face networking and other human interactions, so common sense, manners and a bit of thinking come in handy.  Three simple rules to start:

No hard sales – nothing turns people off you as being sold to, especially if they did not ask to be the centre of a sales talk

Be honest – try to fool people on social media sites and you set yourself up for a backlash

Listen and contribute as much as you speak and take, if not more – giver’s gain

Habitat say they are “sorry” and that this particular use of hash tags was “absolutely not authorised.“  Good so far, but as Habitat declined to name those responsible – in-house or agency – means that this will go on for a little longer than necessary.

Let’s be honest though, how many people enjoy something as big as Habitat messing up?

If this has a typo in it, it is owing to my support of the French wine industry last night.

The Big Chip 11 is the set piece event for the North West digital media sector.  This year the event was held at Manchester’s Palace Hotel, and was well attended by agencies, in-house digital departments and interested parties.

The Big Chip used to be an award ceremony that everyone took part in and Code Computerlove won.

Well this year it won again but was joined by Love and New Concept Gaming Limited in the victory stakes.  Other notable wins, as I know the guys well, were Simon Wharton and his motley crew PushOn who picked up Best Use of Search and Melbourne who won The Big Green Chip Award and AdInsight with Best Newcomer.

The effort this year, the push behind the awards, was to get the sector revitalised, to generate interest outside the sector as well.

Manchester Digital, the body behind the awards, feels that the North West can compete with London agencies.  Shaun Fensom who is chairman of Manchester Digital opened the evening by saying that agencies in the North West have a collaborationist outlook, success isn’t just measured by how many pitches you win – the sector up here is as talented as anything else in the UK.

With this in mind Simon Wharton, supported by many contributions, used blogs, Twitter (#Big Chip 11) and any other social media techniques he could think of to push the message home.

The event was a success, no doubt.  I think it was going to be anyway, but the effort in promoting the event to act as a catalyst for the industry being viewed as a more recognised and integral part of the business scene is the interesting issue.

Whether this is the start of something new will be decided in the coming months, if the sector maintains the momentum.  It is up to the efforts of digital media professionals as well as Manchester Digital.

Whatever the conclusion, Big Chip 11 shows the digital media industry in the North West is vital.

Too tired to proof again.

I think we all have a strategy when it comes to Twitter, well to some measure.

People that don’t I would assume become bored with the concept and fade away – you have to have a reason and an approach.  Without the first you have no motivation and without the second you are not as likely to have satisfaction in meeting your aims.

Of course there are not many users that plan with careful meticulous thought, perhaps write it down, and then incisively and determinedly follow through their objectives.

You could say, and this is probably my approach to networking, that I am more tactical than strategic.

I do think about my networking as thoroughly as possible (face to face and social media) and develop my activity almost organically.  There is a logic behind my tweets, not all the time granted but in general yes.

I come across from time to time the comment that I do not want to hear about “what someone has had for breakfast or what they are watching on TV.”  But even here there could be some logic.  Let me explain:

I go networking at Manchester Business Breakfast Club most Fridays.  One of the members, Nigel Moore of branding agency Flag Digital, delivers his pitch / presentation / 60 seconds in quite an offbeat manner.  He can be funny, obtuse, a little surreal at times.  But if you speak to Nigel when he is at work you know he is very serious and focused about his design work.

One day I asked him why his 60 seconds are apparently haphazard.  The answer was that the members know that he is good at what he does and that he is focused.

Nigel explained that the key for him is that they know that he is approachable, sociable and that they will be able to form a working relationship.  Strategies are not always apparent.

And what is my Twitter strategy?

Well my Twitter objectives are (but not limited) to:

• Follow journalists – spot editorial opportunities and understand their personalities and professional needs and concerns
• Find interesting material about PR and social media
• Improve my knowledge of social media so I can help clients with this aspect of their communications
• Raise awareness of Artisan Marketing Communications
• Not, at present, to find clients even though the last point seems to contradict that
• Be sociable

And from that follows my tweets, my use of Mr Tweet, who I follow derives.

This will develop over time and will change, but somewhere there is some sort of planning, however chaotic.